Legal
Terms and Conditions
Effective Date: July 20, 2026
Last Updated: July 20, 2026
1. Agreement to These Terms
These Terms and Conditions (“Terms”) form a legally binding agreement between you and High Peaks Refuge LLC, a Wyoming limited liability company that owns and operates MikeDeJong.com.
In these Terms, “High Peaks Refuge,” “MikeDeJong.com,” “Company,” “we,” “us,” and “our” refer to High Peaks Refuge LLC. “You” and “your” refer to the person or organization accessing or using our websites, content, products, communications, events, or services.
These Terms apply when you:
- Visit or use MikeDeJong.com or another website or landing page we operate;
- Download a book, guide, worksheet, assessment, template, or resource;
- Join The Briefing or another communication list;
- Register for or attend a workshop, seminar, webinar, event, retreat, or training;
- Purchase consulting, advisory, coaching, educational, digital, or event-related services;
- Schedule an appointment;
- Submit a form or application;
- Access a membership, community, course, portal, software tool, AI tool, or licensed program;
- Communicate with us by email, telephone, SMS, social media, or another channel; or
- Otherwise use a product or service offered by us.
By accessing or using any covered website, product, or service, you agree to these Terms and our Privacy Policy. When a purchase, event, consulting engagement, license, or program includes a separate written agreement, order form, statement of work, or event-specific terms, that document also applies. If the documents conflict, the more specific signed or accepted terms control for that transaction.
Do not use our websites, products, or services if you do not agree to these Terms.
2. Business Identity
MikeDeJong.com is a public-facing brand owned and operated by:
High Peaks Refuge LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Email: info@highpeaksrefuge.com
Business and SMS number: (229) 458-7321
Payments, receipts, bank statements, contracts, invoices, or other records may identify High Peaks Refuge LLC rather than MikeDeJong.com.
3. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a binding agreement to make a purchase, register for an event, or enter into a consulting relationship with us.
When using our services on behalf of a company or other organization, you represent that:
- You have authority to bind that organization;
- The information you provide is accurate;
- The organization agrees to these Terms; and
- References to “you” include both you and the organization.
Our services are intended primarily for business owners, executives, managers, professionals, and other adult business users.
4. Changes to These Terms
We may update these Terms to reflect changes in our services, vendors, business practices, or applicable requirements.
The revised Terms will be posted with a new “Last Updated” date. Material changes will apply prospectively unless the law permits otherwise. When legally required, we will provide additional notice or request renewed acceptance.
Terms governing a completed purchase or signed engagement generally remain the version accepted when the transaction occurred, unless the parties agree otherwise or a change is legally required.
5. Privacy
Our collection and use of personal information are described in our Privacy Policy, incorporated into these Terms by reference.
Separate terms may apply to:
- SMS communications;
- Cookies and tracking technologies;
- Refunds;
- Event registrations;
- Consulting engagements;
- Payment plans; and
- Particular products, memberships, or programs.
6. Educational and Business Nature of the Services
Our books, workshops, presentations, courses, consulting services, templates, assessments, communications, and other materials are provided for general business education and strategic guidance.
They do not constitute individualized:
- Legal advice;
- Tax advice;
- Accounting advice;
- Investment advice;
- Securities advice;
- Lending or credit advice;
- Medical or mental-health advice; or
- Other regulated professional advice.
You are responsible for obtaining advice from appropriately licensed professionals regarding your particular circumstances.
Business decisions involve uncertainty. Examples, projections, case studies, financial illustrations, and strategies are educational and do not guarantee any specific result.
Our separate Disclaimer provides additional information and is incorporated into these Terms.
7. No Guarantee of Results
We may share strategies, frameworks, examples, testimonials, case studies, financial concepts, or historical outcomes. Results vary based on factors outside our control, including:
- Your market;
- Industry conditions;
- Pricing;
- Management;
- Team performance;
- Capital;
- Expenses;
- Implementation;
- Competition;
- Customer demand;
- Legal requirements; and
- Economic conditions.
We do not promise that you will achieve any particular level of revenue, profit, savings, valuation, growth, time freedom, operational independence, financing, sale price, or other outcome.
Any guarantee expressly offered for a particular event or product is limited to its written terms and does not guarantee business results.
8. Our Intellectual Property
8.1 Ownership
Unless expressly stated otherwise, High Peaks Refuge LLC or its licensors owns all rights in the websites, materials, and services, including:
- Books and manuscripts;
- Training curricula;
- Presentation decks;
- Videos and audio recordings;
- Workshop materials;
- Courses and lessons;
- Worksheets and workbooks;
- Templates;
- Checklists;
- Assessments and quizzes;
- Business frameworks;
- Financial models;
- Prompts and prompt systems;
- Software configurations;
- AI agents and AI-assisted tools;
- Graphics, photographs, logos, and branding;
- Page designs and website copy;
- Email and SMS content;
- Recordings and transcripts;
- Databases and compilations;
- Certification materials;
- Community content created by us; and
- All related copyrights, trademarks, service marks, trade dress, trade secrets, and other intellectual-property rights.
Protected materials include content associated with names and frameworks such as:
- Grow Smart;
- Freedom Formula;
- Operator to Owner;
- 120-Day Profit Plan;
- Owner Operating System;
- The Briefing;
- High Peaks Refuge; and
- Other proprietary programs, frameworks, products, and materials we identify.
Listing a name here does not represent that every name is federally registered as a trademark. All rights arising through use, registration, copyright, contract, or other applicable law are reserved.
8.2 Limited Personal or Internal-Business License
When you lawfully purchase or receive materials from us, we grant you a limited, revocable, nonexclusive, nontransferable license to use them for:
- Your personal education; or
- Internal use within the purchasing business, to the extent expressly permitted by the applicable offer.
No ownership rights are transferred.
Unless written permission expressly provides otherwise, one purchase does not grant enterprise-wide, franchise-wide, network-wide, client-facing, instructor, certification, sublicensing, resale, or redistribution rights.
8.3 Prohibited Uses
Without prior written permission, you may not:
- Copy, reproduce, republish, upload, post, transmit, distribute, or publicly display our materials;
- Sell, sublicense, rent, lease, assign, or commercially exploit them;
- Share login credentials or paid materials with unauthorized users;
- Remove copyright, trademark, confidentiality, watermark, or attribution notices;
- Record a workshop, consulting session, course, webinar, or presentation;
- Create derivative training, coaching, consulting, certification, or educational products substantially based on our protected materials;
- Present our frameworks as your own;
- Use our materials to train other consultants, coaches, speakers, facilitators, employees, franchisees, or customers except under a written license;
- Scrape, crawl, harvest, archive, or systematically extract content;
- Reverse engineer software, assessments, prompts, systems, automations, or AI tools;
- Create or distribute unauthorized summaries that substitute for a paid product;
- Upload protected materials to a public file-sharing service;
- Use our names, likenesses, logos, testimonials, or branding to imply endorsement or affiliation;
- Register domains, social accounts, business names, advertisements, or keywords intended to impersonate or confuse users about our business; or
- Help another person engage in a prohibited use.
8.4 AI and Machine-Learning Restrictions
Unless we provide written authorization, you may not use our protected materials to:
- Train, fine-tune, ground, benchmark, or evaluate a machine-learning or generative-AI model;
- Build a chatbot, custom GPT, retrieval system, AI agent, knowledge base, or competing product;
- Upload our books, transcripts, course content, prompts, assessments, or workshop materials to a public or shared AI platform;
- Generate derivative courses, books, coaching products, prompts, or consulting systems for sale;
- Reproduce the distinctive structure, sequence, terminology, or expression of our proprietary frameworks; or
- Provide our protected content to an AI vendor for commercial model improvement.
You may use ordinary AI tools to help organize your own notes or implement lessons within your own business only when:
- The platform and use are reasonably private;
- The content is not used for public model training;
- The resulting output is not resold or redistributed;
- Confidential or personal information is not improperly disclosed; and
- The use does not otherwise violate these Terms.
8.5 Reporting Infringement
Suspected infringement may be reported to info@highpeaksrefuge.com.
We may pursue available contractual, equitable, statutory, or other remedies for unauthorized use. Nothing in these Terms limits rights available under copyright, trademark, trade-secret, unfair-competition, or other applicable law.
9. Free Books and Downloadable Resources
A free book or resource may be provided in exchange for information such as a name and email address.
Unless otherwise stated:
- The download is licensed, not sold;
- It is for personal or authorized internal-business use;
- You may not resell, publicly post, mass distribute, or upload it to a shared repository;
- You may not remove ownership notices;
- Availability may be changed or discontinued;
- Delivery depends on accurate information and functioning email systems; and
- Any email or SMS communications associated with the download remain subject to the consent choices presented on the form.
An email opt-in does not constitute SMS consent.
10. Digital Products and Online Programs
Digital products may include books, courses, recordings, templates, communities, assessments, software, AI tools, and other electronically delivered materials.
You are responsible for:
- Using a compatible device and internet connection;
- Maintaining account confidentiality;
- Providing a valid email address;
- Protecting access links and passwords; and
- Following any technical or usage instructions.
Access periods, features, support, update rights, seat limits, and license scope are determined by the offer presented at purchase.
We may make reasonable updates to content, software, instructors, delivery methods, scheduling, or platform features when the essential purpose of the product remains substantially intact.
We do not guarantee that every digital product will remain available indefinitely.
11. Live Workshops, Events, and Trainings
11.1 Registration
Your registration is confirmed only after required payment and registration information are received.
You are responsible for reviewing:
- Date and time;
- Time zone;
- Venue;
- Agenda;
- Prerequisites;
- Travel requirements;
- Accessibility information;
- Cancellation terms; and
- Any event-specific policies.
11.2 Schedule and Program Changes
We may reasonably modify:
- Speakers;
- Trainers;
- Agenda;
- Venue;
- Timing;
- Format;
- Session order; or
- Supporting materials.
A reasonable modification does not automatically entitle an attendee to a refund when the event’s essential purpose remains available.
11.3 Travel and Accommodation
Unless expressly included in the offer, attendees are responsible for:
- Transportation;
- Lodging;
- Meals;
- Parking;
- Travel insurance;
- Visas;
- Incidental expenses; and
- Losses caused by travel disruption.
Do not purchase nonrefundable travel until the event is confirmed.
11.4 Conduct
Attendees must behave professionally and may not:
- Harass, threaten, discriminate against, or endanger another person;
- Disrupt instruction or event operations;
- Record or livestream without permission;
- Solicit attendees in a deceptive or disruptive manner;
- Misuse confidential information;
- Infringe intellectual-property rights;
- Bring unlawful or dangerous items; or
- Violate venue rules or applicable law.
We may remove a person whose conduct is unsafe, unlawful, abusive, or materially disruptive. A person removed for misconduct is not entitled to a refund unless required by law.
11.5 Recording and Photography
You may not record, photograph, stream, transcribe, or reproduce event content without express permission.
We may photograph or record portions of an event. When recordings may identify attendees, we will provide an appropriate notice, release, or opportunity to avoid the recorded area as required by the circumstances and applicable law.
A separate written appearance release will control when one is obtained.
11.6 Accessibility and Dietary Requests
Reasonable accessibility requests should be submitted as early as possible to info@highpeaksrefuge.com.
We will make reasonable efforts to address timely requests but cannot guarantee every accommodation, particularly when controlled by a third-party venue or submitted shortly before an event.
Dietary availability is not guaranteed unless expressly confirmed.
11.7 Event Cancellation or Force Majeure
If we cancel an event without offering a substantially equivalent replacement, attendees will ordinarily receive the remedy described in the applicable Refund Policy or event-specific terms.
We are not responsible for consequential travel, lodging, wage, or business losses caused by a cancellation, postponement, relocation, or format change, except where applicable law requires otherwise.
12. Event Money-Back Guarantee
When an event is advertised with a 100% Money-Back Guarantee, the guarantee applies only according to the written offer and Refund Policy displayed during registration.
Unless a more specific written guarantee applies, an attendee requesting a satisfaction refund must:
- Personally attend the entire eligible event;
- Participate in good faith;
- Submit the request before leaving the event on its final scheduled day;
- Provide the purchaser’s name, registration email, and transaction information; and
- Follow the stated refund-request procedure.
The guarantee generally covers the eligible event registration fee actually paid. It does not cover travel, lodging, meals, lost income, financing costs, third-party fees, or other incidental expenses.
The guarantee does not apply to:
- No-shows;
- Partial attendance;
- Removal for misconduct;
- Fraud;
- Unauthorized resale or transfer;
- Chargeback abuse; or
- Products or services expressly excluded from the offer.
The separate Refund Policy will contain the controlling refund procedures.
13. Consulting, Advisory, and Coaching Services
Consulting or advisory services may be governed by a separate proposal, statement of work, engagement letter, service agreement, invoice, or order form.
Unless otherwise agreed in writing:
- Services are limited to the described scope;
- You are responsible for timely access, decisions, information, and implementation;
- Advice depends on the accuracy and completeness of information you provide;
- We may rely on information supplied by you without independently auditing it;
- Delays caused by missing information or access may affect schedules;
- Unused time or sessions do not automatically roll over;
- Meetings may be rescheduled subject to the applicable scheduling policy;
- We may use employees, contractors, technology, or guest experts to support delivery;
- You remain responsible for business decisions and results; and
- Nothing creates a fiduciary, legal, accounting, employment, partnership, or joint-venture relationship.
Neither consulting nor coaching guarantees revenue, profit, financing, valuation, sale, operational independence, or other outcomes.
14. Guest Trainers and Third-Party Presenters
Events or programs may include guest trainers, speakers, contractors, or partners.
Unless expressly stated:
- A guest’s views are their own;
- Their appearance does not create a partnership or joint venture;
- We do not guarantee third-party products or services they may discuss;
- Separate purchases from a guest may be governed by the guest’s terms; and
- You should conduct your own review before purchasing from a third party.
15. Orders, Prices, and Payments
15.1 Pricing
Prices are displayed in U.S. dollars unless stated otherwise.
We may correct obvious pricing, description, or typographical errors before fulfilling an order. Taxes, processing charges, travel costs, and other fees are included only when expressly stated.
15.2 Payment Authorization
By providing a payment method, you represent that:
- You are authorized to use it;
- The information is accurate;
- We and our payment provider may charge the amounts disclosed; and
- Applicable recurring or installment charges may be processed according to the accepted payment schedule.
Payments may be processed through Stripe. Stripe’s own terms and privacy practices also apply to its services. Stripe’s current U.S. Services Agreement governs the relationship between Stripe and its users rather than replacing these customer-facing Terms.
15.3 Bank Payments and Financial Connections
When you choose ACH or connect a bank account, you authorize the disclosed account-verification and payment activity.
You are responsible for:
- Providing accurate account information;
- Maintaining sufficient funds;
- Authorizing applicable debits;
- Reviewing the mandate or authorization shown at checkout; and
- Promptly reporting suspected unauthorized activity.
A failed, reversed, or returned payment may result in suspension of access and recovery of permitted costs.
15.4 Installment Plans
An installment plan is a payment arrangement, not a month-to-month cancellation right, unless the offer expressly says otherwise.
When you purchase a fixed-price program through installments:
- You remain responsible for the full purchase price;
- Access may be suspended after a failed payment;
- Remaining installments may continue despite nonattendance or nonuse;
- Refund rights remain governed by the applicable written policy; and
- We may use lawful collection remedies for unpaid amounts.
15.5 Taxes
You are responsible for applicable taxes, duties, levies, or governmental charges unless we are legally required to collect and remit them.
16. Recurring Subscriptions and Memberships
This section applies only when an offer expressly includes recurring billing.
Before purchase, we will disclose material subscription terms such as:
- Price;
- Billing frequency;
- Renewal structure;
- Included services;
- Trial terms, if any;
- Cancellation method; and
- Material limitations.
By purchasing a recurring service, you authorize us to charge the payment method on file at the disclosed intervals until cancellation takes effect.
You may cancel using the method identified at purchase, through an available account portal, or by contacting info@highpeaksrefuge.com.
Cancellation prevents future renewal charges after it becomes effective. It does not automatically refund charges already incurred or cancel a fixed payment obligation unless the offer or applicable law provides otherwise.
We will provide renewal or cancellation notices when required by applicable law.
17. Failed Payments, Chargebacks, and Collections
Contact us before initiating a chargeback so we have a reasonable opportunity to resolve the matter.
A chargeback is not a substitute for following an applicable Refund Policy. We may contest a chargeback using registration records, access logs, communications, consent records, attendance records, service-delivery records, and other relevant evidence.
You may not knowingly:
- Submit false chargeback information;
- Claim that an authorized transaction was unauthorized;
- Retain access or benefits after obtaining an improper reversal; or
- Use a payment dispute to avoid a valid contractual obligation.
We may suspend services while a payment dispute is pending.
For unpaid valid amounts, we may use lawful collection methods and recover collection costs, court costs, or reasonable legal fees only to the extent permitted by the applicable agreement and law.
18. Refunds, Cancellations, and Transfers
Refunds, cancellations, credits, and transfers are governed by:
- The written terms shown with the applicable offer;
- Our separate Refund Policy;
- Any signed consulting or service agreement; and
- Applicable law.
Where these conflict, the more specific transaction document controls unless prohibited by law.
19. Accounts and Security
When an account is required, you must:
- Provide accurate information;
- Keep credentials confidential;
- Use reasonable security precautions;
- Promptly report suspected unauthorized access; and
- Accept responsibility for activity conducted through your account to the extent permitted by law.
You may not share credentials with unauthorized users or circumvent account, seat, or access restrictions.
We may suspend or restrict an account to investigate suspected fraud, abuse, infringement, security threats, or violations of these Terms.
20. Email Communications
Transactional emails may be sent concerning registrations, purchases, appointments, downloads, account activity, or requested services.
Commercial emails may also be sent where permitted. You may unsubscribe from marketing emails using the link provided or by contacting us.
Unsubscribing from marketing does not prevent necessary transactional, legal, security, or service-related communications.
The FTC’s CAN-SPAM guidance requires commercial messages to use accurate routing and subject information, include required identification and contact information, and provide a functioning opt-out method.
21. SMS Communications
SMS participation is governed by the consent disclosure presented at opt-in and our separate SMS Terms and Conditions.
When you consent:
- Message frequency may vary;
- Message and data rates may apply;
- Consent is not a condition of purchase;
- Reply STOP to opt out;
- Reply HELP for assistance; and
- Carriers are not responsible for delayed or undelivered messages.
An email opt-in, purchase, phone-number field, or acceptance of general website Terms does not by itself constitute consent to promotional SMS messages.
The only public business and SMS number currently designated by us is (229) 458-7321.
The TCPA and FCC rules govern certain automated or prerecorded calls and text communications, making the separate capture and retention of appropriate consent operationally important.
22. Acceptable Use
You may not use our websites, systems, products, communities, or services to:
- Violate a law or another person’s rights;
- Commit fraud or impersonate another person;
- Upload malware or harmful code;
- Probe, scan, or test system vulnerabilities without authorization;
- Circumvent security or access controls;
- Interfere with website or service operation;
- Harvest email addresses, phone numbers, or personal information;
- Send spam or unauthorized solicitations;
- Scrape or systematically extract content;
- Use bots or automated systems except as expressly authorized;
- Reverse engineer software, AI tools, assessments, or systems;
- Infringe intellectual-property or privacy rights;
- Post defamatory, threatening, discriminatory, obscene, or unlawful material;
- Misrepresent affiliation with us;
- Use our services to compete unfairly or create unauthorized derivative products; or
- Encourage another person to do any of these things.
23. User Submissions and Feedback
You retain ownership of original material you submit, subject to the permissions below.
When you send feedback, suggestions, nonconfidential ideas, reviews, or comments, you grant us a worldwide, nonexclusive, royalty-free license to use, reproduce, adapt, publish, and display them for business and service-improvement purposes.
We will obtain separate permission before publicly using your name, likeness, identifiable testimonial, or confidential business results where such permission is required.
Do not submit information you lack authority to provide.
24. Testimonials and Case Studies
Testimonials and case studies reflect individual experiences. They do not guarantee that another person will achieve the same result.
We may edit a testimonial for spelling, grammar, length, or clarity without materially changing its meaning.
We will disclose material relationships, compensation, or incentives connected with an endorsement when required.
25. Confidentiality
During consulting, workshops, communities, or programs, you may receive nonpublic Company information, and we may receive nonpublic information about your business.
Each party agrees to use reasonable care to protect confidential information and to use it only for the applicable relationship.
Confidential information does not include information that:
- Was lawfully known without confidentiality restrictions;
- Becomes public without breach;
- Is independently developed without use of confidential information;
- Is lawfully received from a third party; or
- Must be disclosed by law.
This section does not replace a separate nondisclosure agreement.
Group programs and live events involve other participants. We cannot guarantee that another attendee will honor confidentiality. Do not disclose trade secrets, regulated information, sensitive personal information, or other information that should not be shared in a group environment.
26. Third-Party Services and Links
Our websites and services may rely on or link to third parties, including:
- Stripe;
- RainmakerAI;
- Analytics providers;
- Advertising platforms;
- Video platforms;
- Scheduling systems;
- Hosting providers;
- Social networks;
- Venues;
- Guest presenters; and
- Other software or service providers.
Third-party services are governed by their own terms and policies.
We are not responsible for the content, availability, security, accuracy, or practices of third parties we do not control.
27. Artificial Intelligence and Automated Tools
We may use AI or automation to assist with:
- Communications;
- Summaries;
- Recommendations;
- Customer-service routing;
- Content drafting;
- Analytics;
- Administrative workflows;
- Fraud detection; and
- Educational tools.
AI-generated output may be incomplete, inaccurate, outdated, or unsuitable for a particular decision.
You must independently review AI-assisted output before relying on it. Do not use our AI-assisted content as a substitute for legal, tax, accounting, financial, medical, or other licensed professional advice.
You may not:
- Attempt to extract system prompts or protected instructions;
- Circumvent usage controls;
- Use an AI tool to create illegal or harmful content;
- Use output to impersonate us;
- Represent AI output as guaranteed or professionally verified; or
- Use our AI systems to infringe intellectual-property, privacy, or contractual rights.
28. Service Availability and Modifications
We may change, suspend, or discontinue a website feature, free resource, communication channel, software function, community feature, or product when reasonably necessary.
We do not guarantee uninterrupted, error-free, or permanently available access.
For paid services, we will provide the remedy required by the applicable purchase terms and law when a material paid deliverable becomes unavailable and no reasonable substitute is provided.
29. Termination and Suspension
We may suspend or terminate access when we reasonably believe that you:
- Violated these Terms;
- Failed to pay an amount due;
- Engaged in fraud or chargeback abuse;
- Threatened safety or security;
- Infringed intellectual-property rights;
- Misused our systems or content; or
- Created material legal or reputational risk.
Where appropriate, we may provide notice and an opportunity to cure.
Termination does not eliminate payment obligations or provisions that logically survive, including intellectual property, confidentiality, disclaimers, liability limitations, dispute resolution, and indemnification.
30. Disclaimer of Warranties
To the fullest extent permitted by law, our websites, free resources, digital content, and services are provided “as is” and “as available.”
We disclaim implied warranties of:
- Merchantability;
- Fitness for a particular purpose;
- Title;
- Noninfringement; and
- Uninterrupted or error-free operation.
We do not warrant that:
- Every strategy will suit every business;
- Materials will always be current or complete;
- Websites will be uninterrupted or secure;
- Defects will always be corrected;
- Third-party services will remain available; or
- Any particular result will occur.
Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, exclusions apply only to the extent permitted.
31. Limitation of Liability
To the fullest extent permitted by law, High Peaks Refuge LLC and its owners, officers, employees, contractors, agents, affiliates, licensors, presenters, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost revenue, lost data, lost opportunities, reputational harm, travel loss, or business interruption.
Except for obligations that cannot lawfully be limited, our total aggregate liability arising from a particular claim will not exceed the greater of:
- The amount you paid directly to High Peaks Refuge LLC for the product or service giving rise to the claim during the six months before the event giving rise to liability; or
- One hundred U.S. dollars if no amount was paid.
These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose.
Nothing in these Terms excludes liability that cannot legally be excluded, including liability where prohibited for fraud, willful misconduct, or certain personal injury claims.
32. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless High Peaks Refuge LLC and its owners, officers, employees, contractors, agents, affiliates, licensors, and presenters from third-party claims, losses, liabilities, damages, judgments, and reasonable expenses arising from:
- Your violation of these Terms;
- Your unlawful or unauthorized use of our services;
- Your infringement of another person’s rights;
- Content or information you submit;
- Your business decisions or implementation;
- Your misconduct at an event or in a community; or
- Actions taken through your account.
We may control the defense of a covered claim, and you agree to provide reasonable cooperation. You may not settle a claim in a manner that admits fault by us or imposes obligations on us without written approval.
This section does not require a consumer to indemnify us where such an obligation is prohibited by law.
33. Informal Dispute Resolution
Before filing arbitration or litigation, the party asserting a dispute must send a written notice describing:
- The claimant’s name and contact information;
- The relevant transaction or service;
- The facts supporting the claim;
- The requested resolution; and
- Supporting documentation reasonably available.
Notices to us must be sent to: info@highpeaksrefuge.com
and: High Peaks Refuge LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA
The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of a complete notice.
A party may seek immediate temporary or injunctive relief when reasonably necessary to protect safety, confidential information, intellectual property, or system security.
34. Binding Arbitration and Class-Action Waiver
Please read this section carefully. It affects legal rights.
Except for disputes excluded below, a dispute that cannot be resolved informally will be resolved through individual binding arbitration administered by the American Arbitration Association under the rules applicable to the nature of the dispute.
Arbitration may take place by video, telephone, document submission, or at a mutually reasonable location. The arbitrator may award any individual remedy available in court, subject to these Terms and applicable law.
The parties agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in a purported class, collective, consolidated, coordinated, mass, or representative proceeding, to the extent enforceable.
The following may be brought in court:
- An eligible individual claim in small-claims court;
- A claim seeking temporary injunctive relief to prevent unauthorized use of intellectual property, confidential information, or computer systems;
- A matter that applicable law does not permit to be arbitrated; or
- An action to enforce an arbitration award.
Arbitration opt-out
You may opt out of this arbitration provision by sending a written notice within 30 days after first accepting these Terms.
The notice must include:
- Your full name;
- Mailing address;
- Email address used with us;
- A clear statement that you opt out of the arbitration provision in the MikeDeJong.com Terms and Conditions; and
- Your signature.
Send the notice to: High Peaks Refuge LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA
A timely opt-out applies only to arbitration under these Terms and does not cancel other portions of the agreement.
Wyoming maintains a statutory arbitration framework within its Code of Civil Procedure, but enforceability of any particular consumer or commercial arbitration provision depends on the transaction, presentation, applicable federal law, and other circumstances.
35. Governing Law and Courts
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except where federal law or another jurisdiction’s nonwaivable law controls.
For disputes not subject to arbitration, the parties consent to the state or federal courts with jurisdiction over Sheridan County, Wyoming, unless applicable law requires another venue.
Nothing in this section deprives a consumer of protections that cannot legally be waived.
36. Force Majeure
We are not liable for delay, modification, postponement, cancellation, or failure caused by circumstances beyond reasonable control, including:
- Natural disasters;
- Severe weather;
- Wildfire;
- Epidemic or public-health emergency;
- War;
- Terrorism;
- Civil unrest;
- Labor disruption;
- Transportation interruption;
- Venue closure;
- Speaker illness or emergency;
- Governmental action;
- Utility failure;
- Internet or telecommunications outage;
- Cyberattack;
- Third-party platform outage; or
- Other comparable events.
We will make reasonable efforts to provide notice and, where appropriate, reschedule, substitute delivery, issue a credit, or provide the remedy stated in the applicable Refund Policy.
37. Assignment
You may not assign or transfer your rights or obligations under these Terms without our written consent.
We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of the relevant business, subject to applicable law.
38. No Partnership or Agency
These Terms do not create a:
- Partnership;
- Franchise;
- Employment relationship;
- Fiduciary relationship;
- Joint venture;
- Agency relationship; or
- Exclusive relationship.
Neither party may bind the other except through express written authorization.
39. Waiver and Severability
Failure to enforce a provision is not a waiver.
If a provision is found invalid or unenforceable, it will be enforced to the greatest lawful extent, and the remainder will remain effective.
If the class-action waiver is found unenforceable for a particular claim, the arbitration requirement will not apply to that claim unless the applicable tribunal determines otherwise.
40. Entire Agreement
These Terms, together with the Privacy Policy, Refund Policy, Disclaimer, Cookie Policy, SMS Terms, applicable order terms, and any signed agreement, form the entire agreement concerning the covered subject matter.
They replace prior or contemporaneous discussions concerning that subject matter.
41. Electronic Communications and Signatures
You agree that electronic notices, disclosures, records, checkboxes, signatures, and acceptance methods may satisfy legal requirements for written communications and signatures to the extent permitted by law.
You are responsible for maintaining a current email address and retaining copies of transaction records.
42. Survival
The following provisions survive termination or expiration where applicable:
- Payment obligations;
- Intellectual-property rights;
- License restrictions;
- Confidentiality;
- Disclaimers;
- Limitations of liability;
- Indemnification;
- Dispute resolution;
- Governing law; and
- Provisions that logically require survival.
43. Contact Information
Questions about these Terms may be directed to:
MikeDeJong.com
A brand owned and operated by High Peaks Refuge LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Email: info@highpeaksrefuge.com
Business and SMS number: (229) 458-7321